Support your career goals with free Customer Service training

30-07-18 Zoe Papathanasi 0 comment

Our free Customer Service training workshop is back to help unemployed people in Stockport!

We’ve been running our Pre-Employment training in Stockport since March and so far we have helped almost 30 unemployed people achieve valuable qualifications with our Customer Service training. Each time this workshop gets more and more popular so we listened to the needs of local people and local employers and decided to run another!

Having good customer service skills is a necessity in the majority of jobs. Our two-week course provides learners with five valuable, work-based qualifications that employers are looking for.

During this two-week training workshop learners will achieve Level 1 qualifications in Principles of Customer Service, Equality and Diversity, Creating an Online Profile using Social Media, Introduction to Employment in Business Admin and IT (Entry Level 3 to Level 2 depending on ability.)

Each of these qualifications are nationally-recognised and are centred around the skills needed for employment in a customer focused role.

We spoke to Christopher Fox, a previous learner on this workshop, to see what he thought.

“The course was brilliant and I really enjoyed it!” Christopher told us.

“With my new qualifications, I’ll be able to use them to find employment that I otherwise wouldn’t get before.”

“I would recommend this course as it gives you opportunities that you wouldn’t normally have.”

Learners are also encouraged to upskill in English and maths if needed meaning they could walk away with up to seven qualifications! This training workshop is ideal for anyone looking to find work in Customer Service as they can achieve vital skills and knowledge that will help their CV stand out.

Our next Customer Service training starts on Monday 13th August and there are still places available.

To find out more and book your place on this workshop call 0161 883 0322.



Unemployed? Find out how we can help you get back into work with free adult learning courses.

Please note: We do not offer ESOL courses.

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