Do you want a job in a customer focused role? Our free Customer Service training package is the perfect opportunity for you to gain the skills and knowledge you need.
Customer service is a massive part of every business and its vital companies get it right. The way businesses look after their customers has become one of the most important drivers in today’s competitive climate.
It’s believed that it is cheaper and easier to keep existing customers than it is to find new ones. So there’s no denying that good customer service skills can make a big difference to any business.
In just two weeks you’ll gain the skills and qualifications to thrive in a customer focused role.
Unsure if this training is right for you? Here are eight reasons to say it is!
1. Gain a Customer Service qualification
The cherry on top of this training package is the free Customer Service qualification you will receive. This qualification will help you improve your CV and career prospects.
This training will help you understand how to deal with customers, develop relationships and resolve challenging problems. Knowing how to speak and listen to customers is a huge advantage to any business.
Having this qualification on your CV will prove you have the qualities to go the extra mile in your work.
2. Receive other practical qualifications
Along with gaining this fantastic Customer Service qualification, you will also receive other practical qualifications.
Throughout the duration of this programme, you’ll have the chance to gain valuable qualifications and skills to help improve your job prospects. Again, you’ll receive these qualifications for free!
These qualifications will provide you with practical knowledge and skills to improve your chances of finding work.
3. The course only takes two-weeks
In just two weeks you can gain a qualification in Customer Service and three practical qualifications. By giving up only two weeks of your time, you can gain skills and qualifications that will greatly boost your CV and improve your job prospects.
4. Stand out from other candidates
By taking part in this free training programme you will gain the skills and knowledge to help you stand out from other candidates. Gaining a qualification in Customer Service is a sure fire way to put yourself ahead of other candidates. You will be able to prove to employers that you have the skills and knowledge for the job.
5. Prove to employers your committed
With a qualification in Customer Service and three new qualifications under your belt, you’ll be in a position to wow employers. By completing this training package you’ll prove to potential employers that you are committed to your own professional progression. Also, employers will be more inclined to employ someone that can prove they have the skills and knowledge they’re looking for.
6. You could do lots of different new jobs
Gaining these qualifications can benefit many jobs within the business and administration sectors. Employers will be looking for people who can prove they have the right skills. Obtaining a qualification in Customer Service can benefit job roles such as Receptionist, Restaurant Manager, Store Assistant and Customer Advisor. And that’s just to name a few!
There are a whole host of jobs that will benefit from you gaining these qualifications. So, completing this training package will improve your chances of finding work in these areas.
7. Customer Service is a huge part of every business
Customer service is a huge focus for every business. Happy customers are more likely to spend more money and leave positive reviews whilst unhappy customers can have a negative effect on potential new customers.
If you want to work in a customer focused role then gaining these qualifications is the perfect way to prove that they have the knowledge to give good customer service.
8. It’s completely free!
It’s been mentioned before and it’ll be mentioned again. This training package is completely free! You will receive a qualification in Customer Service along with three practical qualifications for free. The only thing you will have to spend is your time.
After completing this two-week training programme you’ll have all the knowledge and skills you need to find a job with a customer focus. Not only will you be able to prove that you have knowledge of customer service, you’ll also be able to show off your business admin and digital skills.
To book onto our next Customer Service course call 0161 883 1181 or fill in the form below and a member of our team will get back to you.